Refund and Returns Policy

At Diado Clothing, your satisfaction is our top priority. If you’re not completely happy with your purchase, we’re here to help.

Eligibility for Return/Exchange

  • You can return or exchange items within 7 days of delivery.
  • Items must be unused, unwashed, and in their original packaging with tags intact.
  • Customized or printed t-shirts cannot be returned unless there is a manufacturing defect or printing error.
  • Return shipping costs are to be borne by the customer unless the product is damaged or defective.

How to Initiate a Return or Exchange

  1. Email us at support@diadoclothing.com with your order ID and reason for return.
  2. We’ll send you instructions and a return shipping label (if eligible).
  3. After receiving the returned item, we will inspect it and initiate the exchange or refund within 5-7 business days.